At Digitsy, we are fully committed to protecting the privacy and personal information of our website visitors, users, and clients. This Privacy Policy outlines in comprehensive detail how we collect, use, store, and share your personal data when you access or interact with our website located at www.thedigitsy.com, or engage with our digital marketing, web development, content, and application services. We understand the importance of privacy in the digital age and are committed to transparency and compliance with global data protection standards such as the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable laws.
1. Information We Collect
When you interact with Digitsy, we may collect both personal and non-personal information. Personal information refers to data that can be used to identify an individual either directly or indirectly. This may include, but is not limited to, your full name, email address, phone number, company name, job title, business address, IP address, and billing information. Non-personal data may include browser type, operating system, device information, and the referring website.
We collect personal information when you fill out contact forms, request quotes, subscribe to newsletters, download content, interact with chat widgets, or place service inquiries. In addition, information may be automatically collected through cookies and similar tracking technologies that monitor user behavior and site interaction for the purpose of improving website performance and user experience.
2. Purpose and Legal Basis for Processing
Digitsy collects and processes personal data for specific, legitimate purposes and only to the extent necessary. The primary reasons for data collection include fulfilling service requests, communicating with prospective and existing clients, delivering marketing campaigns, personalizing user experience, processing payments, providing technical support, and improving our products and services. In many cases, the processing is necessary to fulfill a contractual obligation with the user, such as delivering a web development project or digital marketing service.
In other cases, processing is based on legitimate interests, such as analyzing traffic trends to optimize the performance of our website, or providing timely updates and promotional offers relevant to your interests. Where legally required, we obtain explicit consent before processing your data, particularly for email marketing or third-party analytics integration. You have the right to withdraw your consent at any time.
3. Use of Cookies and Tracking Technologies
To enhance the user experience, Digitsy uses cookies, beacons, scripts, and other similar technologies that allow us to track activity on our website. Cookies are small text files stored on your browser or device when you visit our website. They help us remember your preferences, authenticate sessions, analyze website traffic, and deliver relevant advertisements.
We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted). These cookies may be first-party (set by Digitsy) or third-party (set by service providers such as Google Analytics or Facebook Pixel). You can manage cookie preferences through your browser settings and opt out of certain third-party cookies directly from the provider’s site. Please note that disabling cookies may affect the functionality of the site.
4. Data Sharing and Disclosure
Digitsy does not sell, rent, or lease your personal information to third parties under any circumstances. However, we may share your information with selected third parties to help us deliver our services more effectively. These may include cloud hosting providers, email automation tools, CRM platforms, analytics providers, payment gateways, and advertising networks. We ensure all third-party service providers adhere to strict data protection and confidentiality agreements.
In certain situations, we may be legally obligated to disclose personal data, such as in response to lawful requests by public authorities or in compliance with a judicial proceeding, court order, or legal process. Additionally, if Digitsy undergoes a business transition, such as a merger or acquisition, your data may be transferred as part of the business assets.
5. International Data Transfers
Digitsy operates from [insert location, e.g., the United Kingdom], but some of our service providers and technology partners may be located outside of your country or region. This means your data may be transferred to and processed in jurisdictions that may not offer the same level of data protection as your own. However, we take appropriate steps to ensure your data is treated securely and in accordance with this Privacy Policy, including the use of Standard Contractual Clauses or other lawful data transfer mechanisms where required by law.
6. Data Security and Protection Measures
We take data security seriously and have implemented robust technical and organizational measures to safeguard your information. This includes the use of encryption, secure servers, firewalls, access controls, and data minimization practices. All payment transactions are processed through secure third-party gateways and are never stored on our servers. While we strive to use commercially acceptable means to protect your personal data, no system can guarantee 100% security. Users are responsible for maintaining the confidentiality of their login credentials and for taking reasonable steps to protect their devices and networks from unauthorized access.
7. Data Retention Policy
Digitsy retains personal data only for as long as necessary to fulfill the purposes for which it was collected. Once your data is no longer required—whether due to service completion, withdrawal of consent, or inactivity—it is either securely deleted or anonymized. For legal and regulatory purposes, we may retain certain types of data for longer periods, such as financial records and audit logs, in accordance with applicable retention laws.
8. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights regarding your personal data:
The right to access your personal information and obtain a copy of it.
The right to request correction or rectification of inaccurate or incomplete data.
The right to request deletion of your data (the “right to be forgotten”).
The right to restrict or object to certain types of data processing.
The right to withdraw previously given consent.
The right to data portability, allowing you to obtain and reuse your personal data.
The right to lodge a complaint with a data protection authority.
To exercise any of these rights, you may contact us using the information provided at the end of this policy. We will respond to your request within the timeframe required by applicable laws.
9. Children’s Privacy
Digitsy does not knowingly collect personal information from individuals under the age of 16. Our website and services are intended for adults and business users. If we become aware that we have inadvertently collected data from a minor without verifiable parental consent, we will delete such information immediately. If you believe that we may have collected data from a child, please contact us promptly.
10. Third-Party Websites and Links
Our website may contain links to third-party websites, services, and plugins that are not owned or controlled by Digitsy. These may include social media widgets, video embeds, external articles, and partner resources. We are not responsible for the privacy practices or content of such third-party sites and recommend reviewing their privacy policies before submitting any personal information.
11. Changes to This Privacy Policy
Digitsy reserves the right to update, modify, or revise this Privacy Policy at any time. Any changes will be posted on this page with the updated “Effective Date” at the top. We encourage users to periodically review this policy to stay informed about how we are protecting their data. Continued use of the website and services after any changes constitutes acceptance of the revised policy.
12. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or our data handling practices, you may contact us at:
Digitsy
📍 Address: Suite C8, 4 – 6 Greatorex Street, London, United Kingdom, E1 5NF
📧 Email: info@thedigitsy.com
🌐 Website: www.thedigitsy.com